
Frequently asked questions.
FAQ’s
What does an outsourced compliance department do?
An outsourced compliance department acts as your external regulatory team — managing product safety, documentation, labelling, and market access on your behalf. Instead of hiring in-house staff, businesses rely on Conformity Services for flexible, cost-effective compliance support that scales with their needs.
How does the Product Regulation and Metrology Act 2025 affect my business?
The Product Regulation and Metrology Act 2025 updates the UK’s product safety framework, aligning it more closely with digital markets and modern consumer expectations. Businesses selling consumer goods, electronics, cosmetics, and food products must ensure compliance with the new rules on labelling, traceability, and technical documentation. At Conformity Services, we help SMEs and online sellers adapt to these changes quickly and cost-effectively.
Why should small businesses outsource compliance instead of handling it in-house?
For SMEs and startups, hiring full-time compliance staff is rarely practical or affordable. By outsourcing, you gain access to expert knowledge of UK, EU, and global regulations without the overhead. Conformity Services acts as your dedicated compliance partner, keeping your products market-ready while you focus on growth.
What regulations do you cover as an external compliance partner?
We support businesses across a wide range of regulations, including:
Product Regulation and Metrology Act 2025 (UK)
General Product Safety Regulations (GPSR)
CE and UKCA marking requirements
Food Safety Act 1990 / Novel Foods Regulation (EU 2015/2283)
EU Cosmetics Regulation (EC 1223/2009)
REACH and CLP for chemicals
By centralising compliance with us, you avoid the cost and complexity of managing multiple frameworks alone.
Do I need external compliance support if I only sell online?
Yes — marketplaces like Amazon, eBay, and Shopify increasingly demand proof of compliance before listing products. This includes safety documentation, technical files, and sometimes an appointed Responsible Person. We provide outsourced solutions designed specifically for online sellers, ensuring your listings stay active and compliant.
What is a third-party Responsible Person (RP)?
A third-party Responsible Person (RP) is an external compliance partner who ensures your products meet all UK and EU product safety regulations. This includes maintaining technical documentation, handling safety incidents, ensuring labelling compliance, and acting as the main point of contact with enforcement authorities. Conformity Services provides expert RP services so you can stay focused on growing your business.
Do I need a Responsible Person to sell on Amazon or other marketplaces?
Yes. Marketplaces like Amazon, eBay, and Shopify often require proof of compliance, including the appointment of a Responsible Person (RP) for regulated goods such as cosmetics, electrical products, and food supplements. Without this, your listings can be removed or blocked. We provide the Responsible Person services and compliance documentation you need to keep your online sales active.
How much do your compliance services cost?
Our pricing is tailored to your business needs — based on product type, number of SKUs, and the level of regulatory support required. Unlike large consultancy firms, we specialise in affordable, flexible compliance packages for SMEs and independent sellers. Book a free 15-minute consultation today to receive a quote for your Responsible Person, CE/UKCA marking, or outsourced compliance support.
Can you help with CE marking and technical files?
Yes. We support businesses with CE marking, UKCA marking, and technical file preparation to ensure your products meet the legal requirements for UK and EU market access. Our team helps with Declaration of Conformity (DoC) drafting, testing guidance, and compliance documentation, making it simple to get your products certified and ready for sale.
Do you only work with large companies?
Not at all. Conformity Services is designed for SMEs, startups, independent brands, and online sellers. We know that smaller businesses often lack in-house compliance teams, which is why we offer practical and affordable external support. Whether you sell cosmetics on Amazon, electronics on Shopify, or food supplements in-store, we provide the regulatory expertise you need to grow with confidence.
What kind of products do you support?
We work across a broad range of industries and product types — from everyday consumer goods like toys, textiles, and electronics to highly regulated products such as cosmetics, food supplements, and chemicals. Our services are tailored to each sector’s compliance needs, including CE/UKCA marking, safety documentation, and regulatory submissions. If you’re unsure whether your products fall under compliance requirements, we’ll clarify this in your free consultation.